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  • Toll Free: 877-359-3428
  • Direct Dial: 203-301-4141
  • Hours: M-F 8:30-4:30 EST

Easy Returns

If you are not satisfied with a product for any reason, you may return it for a refund or credit if returned within 30 days of shipment*.

Simply contact us at 1-877-359-3428. Tell us your name, the order number, which items and how many you are returning, and the reason for the return.

We will provide a return number and instructions on how to send the items back to us.

* Drop Shipped items will be assessed a 25% restocking fee.

Economy Service:

• Service: FedEx SmartPost
• TYPICALLY 9-11 business days, excluding holidays (please allow 1-2 more day for delivery during holidays)
• Item(s) typically ship next business day (excluding drop-shipped items which require 2-3 days to ship)
• Price: Based on the size/weight of the items
• Shipping to Alaska & Hawaii is approximately 14 days (with a delivery surcharge)

Standard Service:

• Service: UPS Ground
• Orders shipping to PO Boxes are sent USPS and can not be tracked
• Delivery Time: TYPICALLY 2-6 business days, excluding holidays (please allow 1 more day for delivery during holidays)
• Item(s) typically ship next business day (excluding drop-shipped items which require 2-3 days to ship)
• Price: Based on the size/weight of the items
• Shipping to Alaska & Hawaii is approximately 10 days (with a delivery surcharge)

Premium Service:

• Service: FedEx Express Saver OR UPS Express
• Delivery Time: Arrives in 2-4 business days excluding holidays.*
• Price: Based on size/weight of the items

Priority Service:

• Service: FedEx Express Saver OR UPS Express
• Delivery Time: Arrives in 3 business days when ordered before 12 PM ET, Monday–Friday, excluding holidays.*
• Price: Based on size/weight of the items

Overnight/2-Day-Shipping:

• Please call us to arrange rush shipping 1-877-359-3428

The Awesome Ebeanstalk Gift Bag!

• Ebeanstalk bags are eco-friendly (made from 100% recycled materials)
• Bags are durable, made from a powerful non-woven fabric (tear-free)
• A great "green" alternative to gift-wrapping

Each gift is carefully wrapped in snow-white tissue paper. One bag is provided for each item for $2.99.*

*Bags are selected based on the size of your item. You cannot choose which gift bag you receive.